Altra Collision Center - Deer Valley

5.0 (161reviews)
99%
2101 West Deer Valley Road,  Phoenix,  AZ  85027
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Shop AssistantSparkles

In operation 34 years.

Altra Collision Center is a family owned and operated repair shop that is dedicated to quality service and repairs since 1992. We strive to exceed our customers expectations

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (161)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlight that their vehicles were returned looking brand new, with meticulous attention to detail and high-quality workmanship. The staff is frequently described as professional, friendly, and courteous. Customers appreciate being kept informed throughout the repair process via regular text messages and phone calls. A notable number of repairs were completed ahead of schedule, which customers found impressive. The shop's ability to coordinate with insurance companies and handle complex repairs seamlessly was also commended. A few customers noted minor issues upon vehicle return, such as a loose spoiler and small detailing items, though these were promptly addressed by the team. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to others.
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"My car is like new again. Turned out great and was completed a few days early. Excellent job."
"My car door looks perfect! I never would have known that it was dented. Everything went so smoothly and ..." Read more
"The quality of the repair was the best, it doesnt even look like it was fixed, they made a great job on a damaged Elantra 2025 Red!"
"Work was shoddy! I will return on Monday. Drove to Apache Junction and the spoiler is loose ..." Read more
"... the repairs progressed, to the finished product. Great customer service and outstanding repair. Thank you." Read more
"It was completed a few days early."
"Repair ahead of schedule and workmanship was excellent"
"... bumper, my mothers car looks brand new. The work was completed under budget and ahead of schedule. Employees were all polite, friendly, and professional. ..." Read more
"Earlier than I anticipated but again doesn't help if not corrected!"
"They kept me updated every step of the way and took care of everything."
"Great communication and quick turnaround time !"
"The guys at the shop or excellent with communication and got the vehicle done in the timeframe that was expected. The vehicle looks ..." Read more
"Excellent communications"
"I received text daily during business hours"

Likely to Recommend

Repair Quality

Always a great shop to work with! :)

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole staff was awesome to work with

My Experience

Thank you. The repair is perfect ... there's absolutely no sign that there was ever any damage. I would absolutely and without any reservation recommend your shop to anyone whose car needed body work.

Likely to Recommend

Repair Quality

A perfect tepair completed on schedule.

Customer Service

Returned Clean

My Experience

Work was meticulous and detailed. They went above and beyond to provide excellent repair service. I highly recommend them.

Likely to Recommend

They are very client-oriented with excellent workmanship.

Repair Quality

They did excellent work on the car.

Customer Service

Honored my request.

My Experience

Car looks great! Kenneth up front kept in contact and kept me up to date on the entire timeline of the repair. Entire process was smooth and stress free the whole time. Great work by everyone at Altra

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm very satisfied with the results and I also appreciated being kept up to date as each step of the work progressed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did a great job. Finished a few days early. Kept me updated as they went along. Brock was super easy to work with. Everything was very professional and thorough. Thanks.

Customer Service

Had a few assurances that were told to me in the beginning that did not come to fruition

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding service, good people, won’t go anywhere else for car repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience fast work outstanding job we will definitely be back found our new body shop to handle our fleet.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great repair to my 2003 corvette front bumper

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

After Altra replaced the damaged bumper, my mother’s car looks brand new. The work was completed under budget and ahead of schedule. Employees were all polite, friendly, and professional. Great communication. I highly recommend Altra!

My Experience

Great customer service and car looks amazing like new

My Experience

Love everything about the process of the repair, transparency and always going above and beyond.